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BRAND STORY
By 2015, CUBOT expanded to platforms like Amazon, eBay, and AliExpress, reaching users worldwide. Today, it offers smartphones, rugged devices, and wearables, staying committed to making reliable and durable smart technology accessible to all.
Have a question? We are here to help.
Check out the most common questions our customers asked. Still have questions? Contact our customer support.
Our customer support is available Monday to Friday: 9:00 AM – 6:00 PM (GMT+8).
Yes, We can ship to North America, Europe, Asia, and selected countries in Latin America. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.
It depends on where you are located. Orders are shipped from our Hong Kong warehouse and usually take 10–15 business days for delivery. For customers in Mexico, orders can be shipped from our local warehouse and typically arrive within 3–5 business days.
All products purchased from our website may be returned within 14 days of purchase for a full refund less shipping costs, no questions asked. International return orders may be subject to return shipping fees.To initiate such a return please contact us.
You can contact us through our official email: support66@cubot.net We will be happy to assist you.
REVIEWS FROM THE CUSTOMERS
FREE SHIPPING
Free shipping on all orders from local warehouse.
SUPPORT 24/7
Contact us 24 hours a day, 7 days a week
30 DAYS RETURN
Simply return it within 30 days for an exchange.
100% PAYMENT SECURE
We ensure secure payment with PEV